Question 1

How do I log in to my “My Bookings” page?

Accepted Answer

To manage your bookings, you’ll first need to sign up as a member on our website. Once registered, simply log in using the Login Bar at the top of the page.
💡 Tip: If you don’t see the Login Bar, it’s located in the top menu of our site.
What can I do in the “My Bookings” area?
Once logged in, you’ll have full access to your personal My Bookings page. Here, you can:
Re-book a session without re-entering your details
Cancel an upcoming booking
Reschedule a booking (if the service allows it)
View details of past and upcoming sessions, including time, location, and payment
Check your plan details and see how many sessions remain (if booked under a membership plan)
Each member can only see their own information — your details are always private and secure.

Question 2

How can I reset my password?

Accepted Answer

Site members can reset their passwords at any time by clicking the “Forgot password?” link at the bottom of the Members Area login screen.

Question 3

How can I view or manage their bookings?

Accepted Answer

Clients can view both upcoming and past bookings on their personal My Bookings page. For upcoming sessions, you’ll see Reschedule and Cancel options, allowing you to make changes easily.

Important Notes:
Sessions paid for with different pricing options cannot be rescheduled.

Question 4

How do I book a performance?

Accepted Answer

You can book me, a duo, a trio, or the full band by selecting your preferred option and submitting a request with your desired date.

Question 5

How do I reserve my date?

Accepted Answer

Use the Reserve Date request form on the site to submit your date. Your date will be reserved once we confirm availability.

Question 6

Can I change my booking?

Accepted Answer

If you need to change your booking, please contact us as soon as possible. We’ll do our best to accommodate your new date based on availability.

Question 7

How do I know my booking is confirmed?

Accepted Answer

Once we receive your request, we will get in touch to confirm the date and details of your performance. Your booking is only confirmed after our confirmation.

Question 8

Can I book multiple performances for different dates?

Accepted Answer

Yes! You can submit separate requests for each date, and we’ll confirm availability for each one individually.

Question 9

How can I contact you with questions?

Accepted Answer

You can reach us through the contact form on the website. We’re happy to answer any questions about your event or performance.

Steel Drum Entertainment
Adrian D. Ward

"Explore the Rhythmic World of Steel Pans"

Frequently asked questions